Legal
Policies
The terms for using UrbanX, how we handle your data, and how refunds work. Last updated 25 October 2026.
Draft. Company details still need filling in (settings
LEGAL), and these pages need review by a lawyer in each launch country before UrbanX goes live.
Terms of ServiceThe agreement for using UrbanX: accounts, meetups, bookings, payments and conduct.Privacy PolicyWhat we collect, why, who can see it, and your rights over your data.Cancellation & Refund PolicyTurf bookings and paid meetup tickets: when and how you get your money back.Community GuidelinesHow to play fair and stay safe with the people you meet through UrbanX.Cookie PolicyThe few cookies UrbanX uses, what your browser stores, and the services pages load from.Turf Partner TermsFor venues on UrbanX: listings, bookings, commission and payouts.Organizer TermsFor people who run paid meetups: pricing, commission, payouts and responsibilities.Contact & GrievancesHow to reach us, how complaints are handled, and our grievance officer.